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Warranty

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WARRANTY INFORMATION

Please scroll down the page to read our warranty terms & conditions. You can also complete your online warranty registration using the form below.

ONLINE WARRANTY REGISTRATION

Please use the Warranty form below to register your product warranty with United Tackle Australia Pty Ltd.

You should use this form to register warranties for the following products:

  • Sabre Rods
  • United Rods
  • Sabre Rod Blanks
  • United Composites-USA Rod Blanks
  • Calstar Rod Blanks

Once you have submitted the online warranty registration, you will receive a reply email confirming your warranty registration complete with a unique warranty code. Please save this email somewhere safe.

Should you need to make a warranty claim within the coverage period, please return the faulty product (at your cost) to your nearest dealer or directly to our service centre with a printed copy of the warranty confirmation email, and a copy of the proof of purchase that clearly shows the purchase date (receipt from dealer/place of purchase).

Your Full Name (required)

Your Email (required)

Product Brand (required)

Model Number (required)

Place of Purchase (required)

Date of Purchase (required)

Receipt Number (required)

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DETAILED WARRANTY INFORMATION

Rod Warranties

Both the Sabre Rods and United Rods brands are designed and manufactured to provide you with many satisfying years of dependable performance and enjoyable fishing.

In Australia, United Tackle Australia Pty. Ltd. provides a ONE YEAR WARRANTY on all Sabre Rods and United Rods, against defects in materials and/or faulty workmanship. This warranty is provided in addition to other rights and remedies that may be available to consumers under applicable law.

The warranty is effective from the date of purchase, to the original purchaser, for all rods (for a period of one year) purchased in Australia after July 1, 2013.

Please see additional information under the GENERAL WARRANTY TERMS heading below.

Blank Warranties

United Tackle Australia Pty Ltd is official Australian distributor for the following brands of rod blanks:

  • Sabre
  • Calstar
  • United Composites-USA

United Tackle Australia Pty. Ltd. provides warranties for blanks purchased through AUTHORISED AUSTRALIAN DEALERS ONLY. Warranty claims for blanks purchased overseas or from unauthorised dealers will not be covered by United Tackle Australia Pty. Ltd. Please contact us for a list of authorised Australian dealers if you are unsure.

We offer a standard ONE YEAR WARRANTY on all rod blanks (all brands). Warranty is guaranteed against any defect in material or workmanship for ONE YEAR effective from the date of purchase, to the original purchaser, for all blanks purchased after July 1, 2013.

If it is found that blank failure was due to reasons other than faulty material or workmanship, this warranty will be void.

Blanks returned for warranty must be accompanied with the official identification decal; blanks returned without identification decals WILL NOT BE COVERED under this warranty.

This warranty is limited to the blank only & does not include replacement or any form of compensation for other materials or labour in conjunction with the defective item.

Please see additional information under the GENERAL WARRANTY TERMS heading below.

GENERAL WARRANTY TERMS

United Tackle Australia Pty. Ltd. will perform repairs or effect replacement, at their option, with no costs to you other than shipping charges incurred for sending the rod or blank to and from our Service Centre. This warranty does not cover claims arising from normal wear and tear, improper use or neglect or servicing.

To the extent permitted by law, this warranty does not cover claims for any incidental or consequential damage resulting from or in connection to the rod or blank.

This warranty will be considered void if it is found that the rod or blank has been subjected to unauthorised alterations, abuse or damage as a result of failure to provide the recommended care and maintenance.

If you are a consumer in Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

To make a claim under this warranty, simply complete the online warranty registration form above, print and send the confirmation email together with the rod or blank (at your expense), proof of purchase and a description of the problem you are experiencing with the rod or blank, along with your name, address and contact phone number to your nearest United Tackle dealer or directly to our service centre (details are included in the warranty confirmation email).

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